Last update: January 2020
At OSC we care about your privacy. We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent. We do not disclose it to others except as disclosed in this Policy or required to provide you with the services of the Site and mobile applications and its related sites, applications, services and goods (collectively, the “Site”), meaning – to allow you to buy, sell, share the information you want to share on the Site; to contribute on the forum; pay for products; post reviews and so on; or where we have a legal obligation to do so. We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalized browsing experience. We will not share information that you provide us in the process of the registration – including your contact information – except as described in this Policy. Information that you choose to publish on the Site (photos, videos, text, music, reviews, deliveries) – is no longer private, just like any information you publish online. Technical information that is gathered by our systems, or third party systems, automatically may be used for Site operation, optimization, analytics, content promotion and enhancement of user experience. In accordance with applicable local law, we may use your information to contact you – to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, including sellers and buyers, contact you, other than through your user profile on the Site. Your personal information may be stored in systems based around the world, and may be processed by third party service providers acting on our behalf. These providers may be based in countries that do not provide an equivalent level of protection for privacy as that enjoyed in the country in which you live. In that case, we will provide for adequate safeguards to protect your personal information You can exercise your rights over your personal information, by contact OSC at support@OSC.expert. If you do not have an active OSC account, please contact us at support@OSC.expert More details about the rights applicable to you are in the long version of the Policy. The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookie (no, you canʼt eat it) and more in the long version of our Policy below.
We collect and maintain information that you voluntarily submit to us during your use of the Sites and Services. For example: when you register for a Site, you may provide us certain information including your name, email address, screen name, password, demographic information and the health topics that interest you; to engage a Site’s social networking function, you may add to your profile (“Profile”) by providing information about your interests or health topics. For example, your Profile may list your favorite healthy foods or movie; if you are registering for a customized weight loss program, you may provide us answers to questions we use to provide you the program, like your actual and goal weights, your preferred method of exercise, or your caloric intake; if you sign up to receive a newsletter, enter a contest or participate in social networking activities, you may provide us contact information (e.g., email or physical address); if you purchase a product or service, you may provide us your credit card information; and you may provide us with Personal Information in the course of email, customer support interactions, and surveys. For example, when registering for a course or class, you may provide with your name, email, general location, telephone number or other data. You can choose not to provide us with certain information, but this may stop you from gaining access to a Service or limit the features that you can use. Transactions on Site involving your billing and payment information are processed by PayPal and Stripe and are subject to their privacy policies. We do not store any of the credit card or banking information that you provide to these payment processors. For more information, please see the How We Use Your Information section below. Any Personal Information or content that you voluntarily disclose in public areas becomes publicly available and can be collected and used by other users for any reason. Your Profile pages and any online classrooms you participate in are typically publicly available. You have the ability to change your account settings to limit access to your Profile, and may delete content you post to public classrooms. You should exercise caution before disclosing your Personal Information via these or any other public venues. For example, if you choose to sign up for an account, you may have a Profile on the site, containing your full name and some basic information including your location and bio. You may also add additional optional information to your Profile. You may control what type of Profile information is shown to others through your Account Settings. Any information you choose to provide as part of your Profile should reflect how much you want other Site users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise Profile information at any time.
As you use the Site and Services, certain information may also be passively collected. Through cookies, pixels, beacons, log files, your device information, and other technologies, we may collect information about how you use the Site and the Services. For example, we may determine through an IP address that a particular computer or device is located in New York City and we may use this information to deliver advertisements promoting New York City-based businesses. This information allows us to deliver more helpful information, programs, tools, and advertisements. Please see the Cookies and Targeted Advertising sections below for more information.
Information We Receive From Third Parties We may also combine online and/or offline information received from third parties with the information we have already collected from you via our Sites and Services. The third party information is used for a variety of purposes including to verify other information about you (e.g., verify your mailing address to send you requested products or services), to conduct research and to enhance the content, services, and advertising we provide to you.
Where relevant under applicable laws, all processing of your personal information will be justified by a “condition” for processing. In the majority of cases, processing will be justified on the basis that:
We will use your personal information for the following purposes:
We apply a general rule of keeping personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some circumstances we may retain your personal information for longer periods of time. We may retain your information for the following purposes:
Our Site is not intended for children under 13 years of age. No one under age 13 should provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. Parents and guardians should at all times supervise their children’s activities. If we learn we have collected or received personal information from a child under 13, we will delete that personal information. If you believe we might have any information from or about a child under 13, please contact us at support@OSC.expert
We may share your Personal Information with third parties as specifically approved by you or under the circumstances described below. If you do not want us to use or disclose Personal Information collected about you in the ways identified in this Policy, you should not use the Site or Services. Disclosure for Legal Reasons We may disclose and release your Personal Information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or in any case in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this Policy or other agreement we may have with you.
Agents and Contractors
We may provide your Personal Information to service providers who work on our behalf or help us to operate our business, the Sites and the Services. Examples of such service providers include vendors and suppliers that provide us with technology, research, and/or marketing assistance; provide services and/or content for sending email and providing customer service; analyze data, serve advertisements on our Sites and Services and on third-party channels; and process payments (including credit card payments). This may also include class teachers and course instructors. Access to your Personal Information by these service providers is limited to the information reasonably necessary to perform its limited function.
We may share Anonymous Information about you with third parties for any purpose. Personal Information that has been aggregated with the Personal Information of other users in a way that does not identify you as an individual shall be treated as Anonymous Information.
Contests, Sweepstakes, and Surveys
Some of the Sites may be websites that OSC operates on behalf of Licensors. OSC may share some or all of your Personal Information with its Licensors. This Policy does not cover the use of your Personal Information by Licensors. The privacy practices of OSCʼs Licensors may differ from this policy and we encourage you to contact those third parties directly if you have questions regarding their use of your Personal Information.
Sponsors, Merchants, and Other Ways That You Approve at the Time of Collection We may collect Personal Information about you and share it with third parties to the extent that you give us permission at the time of collection. For example, if you purchase a deal, product, or service, we will provide your information to the applicable merchant or vendor. We also sometimes gather Personal Information on behalf of a sponsor in association with a promotion. In such a case, we will provide you notice at the time of collection that the information is being collected on the sponsor’s behalf. We do not control and are not responsible for how these third parties use your information.
We may use your Personal Information to match it with other public and private data sources in order to enhance our records or enhance our ability to provide products and services, such as appending additional information to your profile. We may also share your Anonymous Information with other parties who already possess your Personal Information in order to enhance their records about you or enhance their ability to provide products and services.
Social Media Integration
We may provide you with the ability to interact with your existing social media accounts, such as Facebook or Twitter. These features may enable integration and/or access to your social media accounts. We do not control those social media services, your profiles on those services, your privacy settings on those services or establish rules about how your information on those services will be used. You and the social media service providers are in control of those issues, not Site. You are encouraged to read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features made available to you through our Site. We are not responsible for any acts or omissions by any social media service provider or your use of features on their platforms.
We may make message boards, chat rooms, and other interactive forums available as part of the Services. You should be aware that any information which you post to these interactive forums or otherwise choose to make publicly available, including your Personal Information, may be disclosed and available to all users who have access to that portion of the Site or Services. By using these interactive forums, you agree that we are not responsible for any information that you disclose or communicate in such forums, and any disclosures you make are at your own risk.
We shall store a cookie on your computer or device to remember this for next time, so that we can store your preferences and save you time on subsequent visits by eliminating the need to repeatedly enter the same data. You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. You should do this through the browser settings for each browser you use. Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘help’ option in your internet browser for more details:
Information on deleting or controlling cookies is also available at www.aboutcookies.org (note that this website is not provided by OSC, and we therefore cannot ensure its accuracy, completeness or availability). It is important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to enter usernames and passwords, and allow session continuity.
We place a priority on the security of Personal Information, and we undertake reasonable security measures to help protect the data that resides on our servers. We also use secure server software (SSL) to encrypt the payment information you provide in connection with a financial transaction between you and OSC that occurs on the Site. However, no security system is impenetrable. We do not warrant the security of our servers, nor do we warrant that your information, including Personal Information, will be completely secure or not be intercepted while being transmitted over the Internet.
This section describes the rights of California residents that are users of our Site under the California Consumer Privacy Act of 2018 (“CCPA”). If you are a California resident, as of January 2020, you have certain rights regarding your personal information. In particular, you have a right to request that we provide you with the following information:
To make such requests, we kindly ask that you please contact us at support@OSC.expert
We may verify your request using the information associated with your account, including email address. Government identification may also be required. Users can also designate an authorized agent to exercise these rights on their behalf. You have a right to request that we delete your personal information under certain circumstances and exceptions. You also have a right not to be discriminated against for exercising your rights under the CCPA.
We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact OSCʼs Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.
You can review and change your personal information by logging into the Site and visiting your account profile page.
If you delete your User Generated Content (“UGC”), as defined in the OSC Terms of Service, from the Site, copies of your UGC may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms of Service.
Please contact us using the email address: support@OSC.expert
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